Frequently Asked Questions
How long does it take for a board to be completed?
Each board is hand-shaped and then around 2000 loved ones names are etched onto the top and bottom of it. The whole process from start to finish varies but is generally completed within 2-3 months.
Can you send me an image of my loved one when the board is ready?
Due to the sheer number of submissions the project receives, we are unable to send individual images to each family. However, whenever a board is completed there will be professional images and video posted on all the social pages as well as the website so please follow those first. If after looking through all the media thoroughly you still can't find your loved one please do e-mail and we will help you find them.
Can I buy the board after it is completed?
Unfortunately, the boards are not for sale for a few reasons. Firstly, they continue to be surfed. While it is "one last wave", the idea is to keep the boards in the water to keep the memories of our loved ones alive. Secondly, because of all the names on the board it isn't really fair if they are sold to one family.
How can I see the board in person?
We are more than happy to show the boards to anyone visiting Newport, RI. Please reach out via e-mail and we can coordinate so that you can see them and even take one out for a paddle if you choose. We would like to display the boards eventually so that people visiting can see them all.
What is the QR code and how can I use it to find my loved one?
The QR code on each board, developed by Surf Neutral, can be scanned with your phone, which will direct you to the board's website with a list of all the loved ones names on that board. The names are in alphabetical order on that website to make it easier for you to find them in the list. However, that order doesn't translate onto the board. They are written in order they were submitted so you'll still have to examine the images/videos posted to find them once you know the board they are on.
If you have any further questions please don't hesitate to e-mail us and we'd be happy to help.